Gwarancja: 24 miesiące
- Shipment info
Shipping method Cost Delivery/pick-up Courier 0 EUR 3-4 days* Personal Pick-up 0 EUR 1 day*
Free delivery on order over 250 EUR.
* working days
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- Why us?
14 days return policy
A consumer, who has purchased the goods in our store, has 14 days to return the purchased product from the date of its receipt for any reason. If the object of purchase does not meet your expectations, you can return it without any problems and you get your money back!
- See how to make a return
For more information see point 9 and 10 of the Regulations:
We make every effort to ensure that we offer only products made of the highest quality materials, the latest technologies and that all products are thoroughly tested. Each device sold by us has a guarantee of the producer, distributor or seller. Depending on the type of product, a warranty period may vary from 1 to 10 years.
If any failure occurred in the product purchased in supersound.pl, you can choose one of the following options to carry out the repair:
- Return the goods directly to the authorized service in accordance with the rules / procedures described in the attached service book / warranty book or other warranty document attached to the equipment (if any)
- Report a fault via supersound.pl at the following e-mail address: firstname.lastname@example.org. After sending a notification, our consult will contact with you as soon as possible in order to determine detailed information concerning the transport of the damaged product.
When making a purchase for an amount equal to or exceeding 250 EUR, you do not pay for shipping. We make every effort to ensure that shipped product is always adequately protected / packaged. Moreover, we want to reduce the delivery time to a minimum, so we cooperate only with the proven courier company UPS. From the moment of sending, the shipment should be in a destination place within 48 hours.
Despite this, our customer should check the consignment during the receipt of the consignment from the courier (the presence the courier is important) for possible damaging the package, and in case of finding such a failure, they ought to write down an appropriate protocol. The protocol is the basis for obtaining compensation.
Folder with a set of documents
- Along with the purchased product, you will receive a folder with a set of necessary documents:
- All necessary contacts,
- Return form,
- A permanent copy of the receipt, etc.
We use a PayPal platform. It enables express electronic payments. We accept payment by most major credit or debit cards: VISA, MasterCard, American Express, Diners Club, JCB, POLCARD and many others.
Bank transfer - payment in advance
With payment in advance your order will be dispatched, as soon as the outstanding order amount is received. You will receive an order confirmation detailling our bank account information. Important: Please ensure to quote your order number in the subject line of the payment.
Cash on delivery
You can also pay by cash on delivery in EUR.